Pricing

NRich has devised a simple pricing structure that accurately reflects the complexity and workload of any environment, while providing complete coverage for any environment. What’s more, our Clients have complete visibility into everything we do and how much time we spend doing it. We provide the essential components of support for a fixed fee, and charge precise time worked for everything else.

    Please contact to info@nrichsolutions.com for the detail of monthly rates. For a plan-based fixed fee NRIch provides:

  • 7x24 Monitoring


    7x24 Response from our Service Center for monitoring alerts


    7x24 Access to our Service Center via web, email or phone


    Unlimited number of hours from which to perform tasks such as responding to monitoring alerts and fulfilling requests logged in the ticketing system or called in to the Service Center


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    Additional hours can be added to any fixed-price plan base. These hours can be used for:

  • Correcting problems detected by our monitoring


    Working with Oracle Support on an iTAR


    Performing upgrades and patching


    Performance tuning


NRich provides scheduled and on-demand reports of time worked via our ticketing system, so you always know where you are and what we have been doing.